Your privacy is not just a legal obligation to us — it is a commitment. Find out clearly how mau77 collects, uses, and protects your personal information at all times.
We don't just store your data — we safeguard it as the platform's most valuable asset.
All data transmitted between your device and mau77's servers is protected by 256-bit SSL encryption — the same standard used by Malaysia's leading banking institutions. No one can intercept or read your information while in transit.
Your personal and financial information is stored on servers protected by layered access controls. Only authorized personnel can access sensitive data, and every access is logged for security audit purposes.
Mau77 has never and will never sell, rent, or transfer your personal data to any third party for marketing or commercial purposes. Your information is used solely to operate and improve mau77 services.
You have the right to access, amend, or request deletion of your personal data at any time. Contact the mau77 support team and we will process your request within the timeframe required by applicable law.
Bank card details, account numbers, and other sensitive financial information are not stored locally on the mau77 platform. All transactions are processed through registered payment gateways that comply with PCI DSS security standards.
You can manage your communication preferences — including promotional emails, SMS notifications, and in-app alerts — directly from your account settings. Unsubscribe at any time without needing to contact support.
This Privacy Policy describes how mau77 ("we", "our platform") collects, stores, uses, and protects your personal information when you use the mau77 platform — whether through the official website at mau77.pro or our mobile app.
We take this responsibility seriously. Your trust is the foundation of our relationship, and we are committed to keeping your privacy protected at all times. This policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international personal data protection standards.
By registering or using the mau77 platform, you acknowledge that you have read and understood this Privacy Policy and agree to the way we handle your personal information as described herein.
Mau77 collects various types of information to provide, operate, and improve our services. Below are the categories of data we collect and their purposes:
| Data Type | Information Collected | Purpose |
|---|---|---|
| Identity | Full name, date of birth, IC/passport number | KYC & age verification |
| Contact | Phone number, email address | Communication & account verification |
| Finance | Bank name, account number (last 4 digits), transaction records | Deposit & withdrawal processing |
| Technical | IP address, device type, web browser, session data | Security & fraud detection |
| Usage | Game history, login times, platform activity | Personalize experience & analytics |
| KYC Documents | MyKad/passport copy, verification selfie | Identity verification & compliance |
Your personal data is used exclusively for the operation and improvement of the mau77 platform. We do not use your data for any purpose outside the scope stated below:
Mau77 upholds the principle that your personal information belongs to you. We do not sell or share your personal data with third parties for commercial purposes. However, there are limited situations where data sharing may be required:
In all of the above situations, we will always strive to protect your privacy rights to the fullest extent permitted by applicable law.
Your data security is our highest technical priority. Here are the security measures we implement to protect your information:
Your personal data is retained for as long as your account is active or as needed to provide services to you. Once an account is closed, we will retain required records for the period mandated by law before securely deleting or anonymising that data.
Under Malaysia's Personal Data Protection Act 2010 and mau77's privacy policy, you have the following rights regarding your personal data:
You may request a copy of the personal data we hold about you at any time.
You may request correction of any inaccurate or incomplete personal data.
You may request deletion of your data, subject to applicable legal obligations.
You may object to the processing of your data for direct marketing purposes at any time.
To exercise any of the rights above, contact the mau77 support team via live chat or email at [email protected]. We will process your request within 30 business days.
Mau77 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of some parts of the mau77 platform.
As part of mau77's commitment to security and fraud prevention, we implement a strict KYC (Know Your Customer) process. This process involves collecting and verifying your identity documents.
KYC documents collected during the verification process — including copies of MyKad, passport, or verification selfies — are stored in a highly secure environment and accessed only by authorised verification staff. These documents are not shared with any party except where required by law.
Mau77 is a platform intended for individuals aged 18 and above. We do not knowingly collect or store any personal information from individuals under the age of 18. Should we discover that we have collected information from an underage user, we will promptly delete that information and close the relevant account.
If you are a parent or guardian and believe that your child under the age of 18 has registered on our platform, please contact us immediately at [email protected] so we can take the appropriate action.
Mau77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, the technologies we use, legal requirements, or other relevant reasons.
For material changes, we will notify you by email or in-platform notification at least 7 days before the changes take effect. Continued use of the platform after the effective date constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please do not hesitate to reach out. Our support and privacy team is ready to assist you.