Mau77 Terms and Conditions – Complete Platform Usage Guide

These terms and conditions ("Terms") govern your use of the mau77 platform, including the website, mobile app, and all services provided by mau77 ("Platform"). By accessing or using this Platform in any way — including registering an account, making a deposit, or playing any game — you acknowledge that you have read, understood, and agree to be fully bound by these Terms.

If you do not agree with any part of these Terms, you must stop using the Platform immediately. mau77 reserves the right to amend, update, or replace these Terms at any time without prior notice. Continued use of the Platform following any amendment constitutes your acceptance of the revised terms.

To register and use mau77 services, you must meet all of the following eligibility requirements at all times:

• Be at least 18 years of age, or any higher minimum age required by the laws of your country of residence.
• Have full legal capacity to enter into a binding agreement under applicable law.
• Not appearing on any prohibition or restriction list issued by any relevant regulatory authority.
• Not accessing the mau77 Platform from any region or country where online gaming activity is explicitly prohibited by local law.
• Not registering on behalf of another person or using another person's information without their lawful consent.

Mau77 reserves the right to request proof of age or identity verification at any time. Failure to provide the requested documents within the specified timeframe may result in account suspension or termination.

All information you provide during the registration process must be accurate, complete, and up to date. mau77 enforces a strict KYC (Know Your Customer) process to ensure the safety of all members and the integrity of the platform.

• Each individual is only permitted to hold one active mau77 account at any given time.
• Registering multiple accounts using the same name, phone number, email address, or banking details is prohibited.
• You are solely responsible for keeping your username and password secure.
• Mau77 will not be held liable for any losses resulting from unauthorised access to your account caused by your own negligence.
• Transferring an account to another party, whether for free or for payment, is strictly prohibited.

Mau77 supports a variety of popular deposit and withdrawal methods in Malaysia, including FPX bank transfer, Touch 'n Go eWallet, GrabPay, and Boost. All financial transactions are processed through secure, encrypted channels.

• The deposit account and withdrawal account must be under the same name as the mau77 account holder.
• Minimum and maximum deposit limits are set according to your payment method and VIP tier — check the Withdrawal page for the latest information.
• Mau77 reserves the right to delay any withdrawal for security verification purposes without providing a reason.
• Funds deposited for gaming purposes are non-refundable except under circumstances specified by mau77's policy.
• Withdrawals to third-party accounts, e-wallets not registered in your name, or through channels not listed by mau77 are not permitted.
• Mau77 does not charge any processing fees for standard withdrawals — however, your bank or e-wallet provider may apply their own charges.

All bonuses, promotions, cashback, and special offers provided by mau77 are subject to their respective individual terms and conditions as stated on the Promotions page. The general terms applicable to all mau77 promotions are as follows:

• Each promotion has a rollover requirement (wagering requirement) that must be met before withdrawals are permitted.
• Bonuses may only be claimed once per promotion unless otherwise stated in the relevant promotion terms.
• Mau77 reserves the right to cancel or modify any promotion at any time without prior notice.
• Abuse of promotions, including registering multiple accounts to claim bonuses, will result in cancellation of all bonuses and account termination.
• Time limits for claiming and using bonuses are stated in each promotion — expired bonuses will not be extended.

All games available on the mau77 platform are operated in accordance with the rules set by their respective game providers. The following general rules apply to all games on mau77:

• The outcome of all games is final and may not be disputed unless there is clear evidence of a technical error verified by mau77.
• In the event of a technical disruption or system failure during gameplay, mau77 will restore your account to its state prior to the disruption based on system records.
• The use of automated software, bots, or any artificial means to gain an unfair advantage in games is strictly prohibited.
• Collusion between players or any form of game manipulation, including in Live Casino games, is subject to account suspension and balance forfeiture.
• Minimum and maximum betting limits for each game are as displayed within the respective game interface.

As a mau77 member, you agree to use this platform responsibly and comply with all stated terms. You acknowledge and agree that:

• You are playing with your own legitimate personal funds and not money obtained through illegal means.
• You play for entertainment purposes only and understand the risks involved in wagering activities.
• You must notify mau77 immediately if you suspect that your account has been accessed without authorization.
• You must not use a VPN, proxy, or any other method to conceal your true location in order to bypass geo-restrictions.
• You agree to comply with all applicable laws and regulations in your jurisdiction regarding the use of the mau77 platform.

Mau77 reserves the right to suspend, freeze, or terminate any account at any time where there is reasonable cause to do so, including but not limited to:

• Breach of any part of these Terms and Conditions.
• Providing false or misleading information during registration or KYC verification.
• Fraud, collusion, use of bots, or any activity that compromises the integrity of the platform.
• Money laundering activities or any suspicious financial transactions.
• Requests from relevant legal authorities.

If your account is terminated due to a terms violation, mau77 reserves the right to withhold any balances associated with confirmed fraudulent activity or breaches. For standard terminations unrelated to violations, valid balances will be returned in accordance with mau77's standard procedures.

Mau77 will not be liable for any indirect, consequential, or special losses arising from use of the platform, including technical disruptions, third-party software errors, or events beyond mau77's control. mau77's liability to you under any circumstances shall not exceed the total amount you deposited in the 30 days preceding the claim.

Mau77 reserves the right to amend these Terms and Conditions at any time. Amendments take effect immediately upon being posted on this website. We will endeavour to provide reasonable notice via email or in-platform notification for material changes. Continued use of the platform after any amendment constitutes your acceptance of the updated terms.

These Terms and Conditions and any disputes arising from them shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction where mau77 is registered and operates. Any disputes that cannot be resolved through voluntary discussion between both parties shall be referred to the relevant arbitration body or court in accordance with the laws of that jurisdiction.

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, that provision shall be severed and the remaining provisions shall continue in full force and effect.